Evènements  •  Comité

Hospitality industry: coping with staff shortages

Tarif :
JPY 4 000 for members of the French Chamber
(to be paid in cash at the door or online via PayPal)
JPY 8 000 for non-members
(to be paid online via PayPal only)
Any cancellation after the deadline or no-show will be charged.

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Banner hospitality committee


The Hospitality Committee of the French Chamber is glad to announce its very first seminar "Hospitality industry: coping with staff shortage" on Wednesday, November 27 at L'Espace@CCIFJ.

For its very first event, the Hospitality Committee will tackle the biggest issue faced by tourism industry: staff shortage. Three top corporate executives from duty-free, travel, and HR will share their experience in overcoming this threat.

Be part of the discussion - and of the solution - by joining us for this special evening.cussion - and of the solution - by joining us for this special evening


About the speakers

Yoko Ogata, GM of Inbound at Nippon Travel Agency

Currently General Manager of Nippon Travel Agency, Yoko Ogata is responsible for the inbound travel business division as destination management company of Japan. First female executive officer of NTA, since its foundation in 1905, Yoko has been working for the inbound division for 20 years, mainly in charge of the European market. She led the expansion of the division, hiring more than 200 staff including 15 different nationalities for the past 8 years.

Mr. Villeger, Managing Director of DFS Group

Currently Managing Director, Japan and Korea of DFS (LVMH Group), Nicolas Villeger is responsible for the business development of the Travel Retailer. He is also an external Director for the JAL/DFS joint venture managing duty-free concessions at Haneda and Narita Airports.

Counting more than 20 years of experiences in the luxury goods retail industry in Asia, Nicolas has mainly lived in Tokyo since 1996. Prior to DFS, he was Vice-President for Tesla, in charge of North Asian markets, and from 2010 to 2015, led the expansion of COACH - the leading American leather accessory brand – across Asia, as CEO Asia, based in Tokyo.

Masahiro Fukuhara, Founder and CEO of Tokyo-based HR Tech and Education Tech startup Institution for a Global Society (IGS).
In the nine years since Masahiro Fukuhara had founded IGS, its automated solution to evaluate job candidates and to nurture future talents based upon the evaluation results—“GROW”—had grown quickly in the world, and the wide variety of ways his clients were using it simultaneously excited and concerned him. GROW was also adopted as the first HR Tech case at Harvard Business School.
Fukuhara earned a Bachelor’s degree in Economics from Keio University and MBA from INSEAD. He holds a Master’s degree from HEC (Paris) and Ph.D. from Tsukuba University Graduate School of Business Sciences.

He is currently a Project Professor at Keio University as well as an Adjunct Professor at Hitotsubashi University’s Graduate School of International Corporate Strategy.

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