Actus des entreprises

Air France/KLM: Reuniting with family and friends during Christmas Holiday

While the world adapts to the reality of COVID 19, customers still need to travel , for instance to go back home to visit family and friends. Air France and KLM acknowledge the needs and do everything possible to reconnect customers worldwide. As your comfort and health remain our top priority, we have adapted our commercial policy to ensure you travel in the best possible condition and put in place the strictest health measures.

Reassurance for new bookings no change fee
For customers that want to make a new reservation, but feel uncertain about booking due to COVID 19, Air France and KLM still offer reassurance and flexibility so that you can book with confidence. Giving you the possibility to easily postpone or cancel your trip and request a refundable voucher. You can check Air France or KLM websites for more details.

Special One Way fare to Europe
Air France is offering special one way fares to European cities in Economy, Premium Economy and Business class. This special offer is now available and valid for all flights from Japan with a departure until 15 December 2020.
Book a one way fare ticket

Health & Safety measures
To safeguard your health and safety, Air France and KLM have taken many measures at the airport and on board to bring you safely to where you need to go. Air France commit s to their safety by listing all measures taken under the Air France Protect label. KLM has created a new video to showcase all measures taken by KLM during your journey. Watch KLM Video

What can you do to prepare for your trip?
It is important that you travel well prepared during COVID 19. Governments can change the rules and restrictions at any moment, which Air France and KLM closely follow. With the easy Air France TravelDoc and KLM TravelDoc sites, you will know what you need to arrange for a smooth journey What’s available: Customers can perform an antigenic test (result in 2hrs) or RT PCR test (result in 48hrs) at Paris CDG airport. To be tested, customers must have a ticket and must make an appointment on doctolib.fr

Re-entry Japan for foreign nationals
From 1st of November it is not needed anymore to request by e mail the “Receipt for Request of Re entry”. Also there are changes to the re entry procedures for short term (7 days) business travelers. Before leaving Japan, please read carefully the re entry information & re entry procedures for short term business travelers from the Japanese authorities. Learn more

Flight schedule update
Air France and KLM closely monitor the travel restrictions and are doing everything possible to reconnect customers worldwide. Please check Air France or KLM website for latest network updates.