Building Trust To Avoid Conflict or Burnout

Build trust through everyday leadership, prevent conflict and burnout, and create stronger teams using proven Dale Carnegie principles.

BUILDING TRUST TO AVOID CONFLICT OR BURNOUT

DATE: October 29, 2026 (Thu) | Time: 9AM - 12PM

Many workplace conflicts and cases of burnout are not caused by a lack of skill or motivation, but by a lack of trust. In this course, managers learn how to build trust through everyday interactions and address issues before they escalate.

The program is grounded in the timeless principles found in How to Win Friends and Influence People and How to Stop Worrying and Start Living. These Dale Carnegie principles, practiced worldwide for over 100 years, provide proven guidance for building relationships and managing emotions in today’s workplace.

By strengthening trust as the foundation of leadership, managers can prevent unnecessary conflict, protect their team’s energy, and create an environment that supports sustainable performance.

• Why conflict and burnout occur in the workplace
• How a manager’s words, attitudes, and behaviors impact trust
• Apply Dale Carnegie principles to building trust
• Address concerns through dialogue before they become serious problems
• Commit to incorporating trust-building behaviors into daily management

TRAINER

Chizu SASAKI, Dale Carnegie

After graduating from university, Chizu began her career at a travel agency, where she was involved in planning and proposing educational programs aimed at developing global talent. Through consulting sales work with clients from diverse cultural backgrounds, she developed a strong appreciation for the importance of cultivating internationally minded professionals.

She later joined a U.S. higher education institution, where she was responsible for public relations and educational outreach to promote global learning among students from around the world. During this time, she encountered Dale Carnegie Training through an internal staff development program and deeply resonated with its values and practical approach.

Since joining Dale Carnegie in 2017, Chizu has been designing and delivering customized corporate training programs tailored to clients’ specific needs. Her work focuses on supporting the growth of business professionals and driving organizational development.

In 2024, she was honored with the Wow Trainer award, a prestigious global recognition from Dale Carnegie & Associates. She also hosts the podcast Business Mastery, which ranked No.1 in the management category and continues to receive strong acclaim.

CONTACT

Alice Frantz - Learning & Development Manager
a.frantz@ccifj.or.jp

Speaker(s)

Chizu SasakiDirector of Client Success & Happiness, Dale Carnegie

Event Location