La Prairie Japan - From Product to Experience: Engaging the Ultra-High-End Clientele

Emotion is the new luxury. Discover how La Prairie Japan crafts deep client loyalty through personalized, sensorial experiences.

In the ultra-luxury world, clients no longer seek just exceptional products—they seek to feel privileged and personally connected. This seminar explores the silent shift from product value to emotional value, and how brands must evolve to meet the expectations of today’s High Value Clients.

Kaori will share how La Prairie Japan creates unforgettable experiences through one-on-one relationships, sensorial rituals, premium partnerships, and personalized CRM—transforming facial cabins into temples of emotion and brand loyalty.

Speaker(s)

Kaori IKEDAGENERAL MANAGER

Event Location